Location

The Computing and Telecommunications Center is located on the second floor of the CIC (Consolidated Information Center) in Room 225. The CIC is located at Washington State University, 2770 University Drive, Richland, Washington.

On-line:	tchelp@tricity.wsu.edu
Phone:	509-372-7334
FTP:	ftp.tricity.wsu.edu
Mail:	2710 University Drive, Richland, WA 99354

Hours

The Computer Center is open for walk-in support from 8 am to noon Monday through Friday.   Requests for assistance are best sent via e-mail to tchelp@tricity.wsu.edu or call 372-7334 and leave a voicemail message as the Computer staff are often out of the office assisting users around the campus.   The e-mail and help line get checked regularly and one of the staff will get back to you just as soon as they can.  For emergency help, call the switchboard by dialing "0" and the operator will page someone for you.

Contacts

Help Desk - contact tchelp@tricity.wsu.edu or call 372-7334

Computer Labs

Use of Computing Labs resources requires an account. For information on how to obtain a lab account, e-mail account or for more information about hardware, software, and services, contact the Computer Center at 372-7334, or send e-mail to tchelp@tricity.wsu.edu

Forms to obtain a local Tri-Cities lab and network account are available in the Student Affairs Office, West 201 in the Library and in front of the door of the Computer Center office, CIC Room 225.

For more information about the labs, visit the Computer Lab Webpage.

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Computing and Telecommunications

 

 

Richard Eisenman, Manager

Office: CIC225D

Phone: 509-372-7381

E-mail: richarde@tricity.wsu.edu

Don Frame, Voice Services Coordinator
Office: CIC103T
Phone: 509-372-7275
E-mail: dframe@tricity.wsu.edu

Steve Fry, Computer Maintenance Technician

Office: CIC225A

Phone: 509-372-7355

E-mail: sfry@tricity.wsu.edu

David Search, Computer Technician
Office: CIC225B
Phone: 509-372-7218
E-mail: dsearch@tricity.wsu.edu

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Policy on the Appropriate Use of Computing Resourses